Refund Policy
Welcome to Mana Soulcrafts
At Mana Soulcrafts, we are deeply committed to offering transformative and personalized experiences. We understand that every journey is unique, and we aim to provide you with the support you need to achieve your spiritual and personal growth goals. Please read the following refund policy carefully before purchasing our courses, services, or any other offerings.
General Refund Policy
Due to the personalized nature of our services and courses, all purchases are final once the session or course begins. We do not offer refunds after a session or course has started.
Course Access & Sessions
- Pre-Session Cancellation: If you wish to cancel or reschedule a session, you must notify us at least 24 hours in advance. Failure to do so may result in a forfeiture of the session fee.
- Course Access: Once you have access to a course or a program, refunds are not provided unless there are exceptional circumstances, such as technical issues or a significant discrepancy in the course content that we cannot resolve.
Special Circumstances
We understand that life can bring unexpected situations, and if you are unable to continue with a session or course due to unforeseen circumstances, please contact us at manasoulcrafts.in@gmail.com with detailed information. We may offer partial refunds or credits at our sole discretion.
Refund Process
- If you believe you are entitled to a refund based on the conditions above, please follow these steps:
- Email us at manasoulcrafts.in@gmail.com with your refund request.
- Provide your purchase details (such as order number, date of purchase, and any supporting information).
- We will process your request and notify you of the decision.
Non-Refundable Items
- Certain items or services are non-refundable:
- Any downloadable content such as eBooks, recordings, or workbooks
- Gift cards or promotional items
- Custom consultations or personalized services
Refunds for Technical Issues
- In the rare event that you experience technical issues that prevent you from accessing the course or service, please contact us immediately at manasoulcrafts.in@gmail.com. We will make every effort to resolve the issue, and if we are unable to do so, we may offer a partial refund or credit.